At 365fury, we strive to provide timely and reliable shipping services to our customers. Please review the following information to learn more about our shipping policies and procedures.
DELIVERY TIME
To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods:
Total delivery time = Processing time + Shipping time
Unit: Business Days
| Product | Processing Time | Shipping Time | ETA |
|
Tumbler/ Tumbler Gift Set (Not Custom) Can Cooler |
1-2 | 2-5 | 3-8 |
|
Tumbler (Custom) |
5-7 | 7-10 | 12-17 |
Please note:
- We process orders on business days which are Monday through Friday, except for national holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and so on.
- Processing time: We require a certain amount of time to prepare your order before it is ready for shipment, known as processing time. Please note that processing times may vary based on the complexity of the order and the availability of the item(s) being shipped.
- Shipping Time: The estimated delivery time for your order will depend on your location. While we work closely with our logistics partners to provide you accurate delivery information, the time period above is only approximate and can differ in individual cases. Certain items or orders may require additional time for delivery. Once your order is in transit, any delays are outside our control. And please be aware that delivery times may be extended during busy holiday periods or unforeseen circumstances such as weather delays or natural disasters.
- The above time frame is only applied for orders to the US with standard shipping method.
- For international orders, please note that customs clearance may cause additional delays in delivery time. Unfortunately, we have no control over the customs process and apologize for any inconvenience this may cause.
ORDER TRACKING
We may split your order into multiple shipments. If this occurs, more than one tracking number will be sent to you in the confirmation email.
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. You can use this information to track your order and receive real-time updates on its delivery status. Please allow 1-2 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, please contact us, and we can take care of this for you.
INCORRECT ADDRESS
To ensure timely delivery of your order, please provide accurate shipping details at checkout. In the event of missing or incorrect information, we may need to contact you for updates, which can cause delays in delivery.
We are not responsible if your order gets delivered to the wrong address or returned to sender. The orders will be returned to our shipping partners’ warehouses and disposed of by them. Before reaching out to our customer support, please check your given shipping address first.
For orders returned due to an incorrect address provided, we request a re-shipping fee to resend your order.
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
We always prioritize your satisfaction above all else. Rest assured, we'll go above and beyond to make sure you're taken care of. Thank you for considering us as your go-to shopping destination. If you have any queries, please reach out to us anytime here.